OTRS API Reference JavaScript

Methods

(static) ConfirmTemplateOverwrite(FieldName, $TemplateSelect, Callback)

After a template was selected, this function lets the user confirm that all already existing content in the textarea or RTE will be overwritten with the template content.

Parameters:

Name	Type	Description
FieldName	String	The ID of the content field (textarea or RTE). ID without selector (#).
$TemplateSelect	jQueryObject	Selector of the dropdown element for the template selection.
Callback	function	Callback function to execute if overwriting is confirmed.

(static) Init()

This function initializes the ticket action popups.

(static) SelectRadioButton(Value, Name)

Selects a radio button by name and value.

Parameters:

Name	Type	Description
Value	String	The value attribute of the radio button to be selected.
Name	String	The name of the radio button to be selected.

(static) UpdateCustomer(Customer)

In some screens, the customer management dialog can be used as a borrowed view (iframe in a dialog). This function is used to take over the currently selected customer into the main window, closing the dialog.

Parameters:

Name	Type	Description
Customer	String	The customer that was selected in the customer popup window.