OTRS API Reference JavaScript: Namespace: Core.Agent.CustomerSearchSMS

Namespace: Core.Agent.CustomerSearchSMS

Core .Agent. CustomerSearchSMS

This namespace contains the special module functions for the SMS customer search.

Author:

(static) AddTicketCustomerPhoneNumber(Field, CustomerValue, CustomerKey, SetAsTicketCustomer) → {Boolean}

This function adds a new customer phone number.

Name	Type	Description
`Field`	String
`CustomerValue`	String	The readable customer phone number.
`CustomerKey`	String	Customer key on system.
`SetAsTicketCustomer`	String	Set this customer as main ticket customer.

Returns false.

(static) InitCustomerField()

This function initializes the customer fields.

(static) ReloadCustomerInfo(CustomerKey)

This function reloads info for selected customer.

Name	Type	Description
`CustomerKey`	String

(static) RemoveCustomerTicket(Object)

This function removes a customer ticket entry.

Name	Type	Description
`Object`	jQueryObject	JQuery object used as base to delete it's parent.

(static) ResetCustomerInfo()

This function clears all selected customer info.

(static) ShowDuplicatedDialog(Field)

This function shows an alert dialog for duplicated entries.

Name	Type	Description
`Field`	String	ID object of the element should receive the focus on close event.

(static) ShowInvalidDialog(Field, PhoneNumber)

This function shows an alert dialog for invalid phone numbers.

Name	Type	Description
`Field`	String	ID object of the element should receive the focus on close event.
`PhoneNumber`	String	Entered invalid phone number.