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Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::CustomerCompany |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'CustomerCompany::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::CustomerUser |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'CustomerUser::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::DynamicField |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'DynamicField::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::Package |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Package::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::Queue |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Queue::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Performs the configured action for each event (as an Invoker) for each configured Webservice. |
Group: | GenericInterface |
SubGroup: | Core::Ticket |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Ticket::EventModulePost'}->{'1000-GenericInterface'} = {
'Event' => '',
'Module' => 'Kernel::GenericInterface::Event::Handler',
'Transaction' => '1'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceDebugger'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'CSS_IE7' => 'Core.Agent.Admin.GenericInterface.IE7.css',
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceDebugger.js'
]
},
'Title' => 'GenericInterface Debugger GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceWebservice'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceWebservice.js'
]
},
'NavBarModule' => {
'Block' => 'System',
'Description' => 'Create and manage web services.',
'Module' => 'Kernel::Output::HTML::NavBarModuleAdmin',
'Name' => 'Web Services',
'Prio' => '1000'
},
'NavBarName' => 'Admin',
'Title' => 'GenericInterface Web Service GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceTransportHTTPSOAP'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
]
},
'Title' => 'GenericInterface TransportHTTPSOAP GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceTransportHTTPREST'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
]
},
'Title' => 'GenericInterface TransportHTTPREST GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceWebserviceHistory'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceWebserviceHistory.js'
]
},
'Title' => 'GenericInterface Webservice History GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceOperationDefault'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceOperation.js'
]
},
'Title' => 'GenericInterface Operation GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceInvokerDefault'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceInvoker.js'
]
},
'Title' => 'GenericInterface Invoker GUI'
};
|
Description: | Frontend module registration for the agent interface. |
Group: | GenericInterface |
SubGroup: | Frontend::Admin::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'Frontend::Module'}->{'AdminGenericInterfaceMappingSimple'} = {
'Description' => 'Admin',
'Group' => [
'admin'
],
'Loader' => {
'CSS' => [
'Core.Agent.Admin.GenericInterface.css'
],
'CSS_IE7' => 'Core.Agent.Admin.GenericInterface.IE7.css',
'JavaScript' => [
'Core.Agent.Admin.GenericInterfaceMappingSimple.js'
]
},
'Title' => 'GenericInterface Webservice Mapping GUI'
};
|
Description: | GenericInterface module registration for the invoker layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Invoker::ModuleRegistration |
Valid: | 0 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Invoker::Module'}->{'Test::Test'} = {
'ConfigDialog' => 'AdminGenericInterfaceInvokerDefault',
'Controller' => 'Test',
'Name' => 'Test'
};
|
Description: | GenericInterface module registration for the invoker layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Invoker::ModuleRegistration |
Valid: | 0 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Invoker::Module'}->{'Test::TestSimple'} = {
'ConfigDialog' => 'AdminGenericInterfaceInvokerDefault',
'Controller' => 'Test',
'Name' => 'TestSimple'
};
|
Description: | GenericInterface module registration for the mapping layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Mapping::ModuleRegistration |
Valid: | 0 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Mapping::Module'}->{'Test'} = {
'ConfigDialog' => ''
};
|
Description: | GenericInterface module registration for the mapping layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Mapping::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Mapping::Module'}->{'Simple'} = {
'ConfigDialog' => 'AdminGenericInterfaceMappingSimple'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 0 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Test::Test'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Test',
'Name' => 'Test'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Session::SessionCreate'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Session',
'Name' => 'SessionCreate'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Ticket::TicketCreate'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Ticket',
'Name' => 'TicketCreate'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Ticket::TicketUpdate'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Ticket',
'Name' => 'TicketUpdate'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Ticket::TicketGet'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Ticket',
'Name' => 'TicketGet'
};
|
Description: | GenericInterface module registration for the operation layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Operation::Module'}->{'Ticket::TicketSearch'} = {
'ConfigDialog' => 'AdminGenericInterfaceOperationDefault',
'Controller' => 'Ticket',
'Name' => 'TicketGet'
};
|
Description: | Defines the default type of the article for this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketCreate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketCreate'}->{'ArticleType'} = 'webrequest';
|
Description: | Defines the history type for this operation, which gets used for ticket history in the agent interface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketCreate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketCreate'}->{'HistoryType'} = 'NewTicket';
|
Description: | Defines the history comment for this operation, which gets used for ticket history in the agent interface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketCreate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketCreate'}->{'HistoryComment'} = '%%GenericInterface Create';
|
Description: | Defines the default auto response type of the article for this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketCreate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketCreate'}->{'AutoResponseType'} = 'auto reply';
|
Description: | Maximum number of tickets to be displayed in the result of this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketSearch |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketSearch'}->{'SearchLimit'} = '500';
|
Description: | Defines the default ticket attribute for ticket sorting of the ticket search result of this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketSearch |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketSearch'}->{'SortBy::Default'} = 'Age';
|
Description: | Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketSearch |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketSearch'}->{'Order::Default'} = 'Down';
|
Description: | Defines the default type of the article for this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketUpdate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketUpdate'}->{'ArticleType'} = 'webrequest';
|
Description: | Defines the history type for this operation, which gets used for ticket history in the agent interface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketUpdate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketUpdate'}->{'HistoryType'} = 'AddNote';
|
Description: | Defines the history comment for this operation, which gets used for ticket history in the agent interface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketUpdate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketUpdate'}->{'HistoryComment'} = '%%GenericInterface Note';
|
Description: | Defines the default auto response type of the article for this operation. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Operation::TicketUpdate |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::TicketUpdate'}->{'AutoResponseType'} = 'auto follow up';
|
Description: | GenericInterface module registration for the transport layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Transport::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Transport::Module'}->{'HTTP::SOAP'} = {
'ConfigDialog' => 'AdminGenericInterfaceTransportHTTPSOAP',
'Name' => 'SOAP',
'Protocol' => 'HTTP'
};
|
Description: | GenericInterface module registration for the transport layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Transport::ModuleRegistration |
Valid: | 1 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Transport::Module'}->{'HTTP::REST'} = {
'ConfigDialog' => 'AdminGenericInterfaceTransportHTTPREST',
'Name' => 'REST',
'Protocol' => 'HTTP'
};
|
Description: | GenericInterface module registration for the transport layer. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Transport::ModuleRegistration |
Valid: | 0 |
Required: | 0 |
Config-Setting: | $Self->{'GenericInterface::Transport::Module'}->{'HTTP::Test'} = {
'ConfigDialog' => 'AdminGenericInterfaceTransportHTTPTest',
'Name' => 'Test',
'Protocol' => 'HTTP'
};
|
Description: | Cache time in seconds for the web service config backend. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Webservice |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::WebserviceConfig::CacheTTL'} = '86400';
|
Description: | Cache time in seconds for agent authentication in the GenericInterface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Webservice |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::Common::CachedAuth::AgentCacheTTL'} = '300';
|
Description: | Cache time in seconds for customer authentication in the GenericInterface. |
Group: | GenericInterface |
SubGroup: | GenericInterface::Webservice |
Valid: | 1 |
Required: | 1 |
Config-Setting: | $Self->{'GenericInterface::Operation::Common::CachedAuth::CustomerCacheTTL'} = '300';
|