// --
// Copyright (C) 2001-2018 OTRS AG, https://otrs.com/
// --
// This software comes with ABSOLUTELY NO WARRANTY. For details, see
// the enclosed file COPYING for license information (GPL). If you
// did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
// --
"use strict";
var Core = Core || {};
Core.Agent = Core.Agent || {};
/**
* @namespace Core.Agent.TicketProcess
* @memberof Core.Agent
* @author OTRS AG
* @description
* This namespace contains the special module functions for TicketProcess.
*/
Core.Agent.TicketProcess = (function (TargetNS) {
/**
* @name Init
* @memberof Core.Agent.TicketProcess
* @function
* @description
* This function initializes the special module functions.
*/
TargetNS.Init = function () {
$('#ProcessEntityID').bind('change', function () {
var Data = {
Action: 'AgentTicketProcess',
Subaction: 'DisplayActivityDialogAJAX',
ProcessEntityID: $('#ProcessEntityID').val(),
FormID: $(this).closest('form').find('input:hidden[name=FormID]').val(),
IsAjaxRequest: 1,
IsMainWindow: 1
};
if ($('#IsProcessEnroll').val() !== 'undefined' && $('#IsProcessEnroll').val() === '1') {
$.extend(Data, {
IsMainWindow: 0,
IsProcessEnroll: 1,
TicketID: $('#TicketID').val()
});
}
// remove/destroy CKEditor instances
// This is needed to initialize other instances (in other activity dialogs)
// without a page reload
if (typeof CKEDITOR !== 'undefined' && CKEDITOR.instances) {
$.each(CKEDITOR.instances, function (Key) {
CKEDITOR.instances[Key].destroy();
});
}
if ($('#ProcessEntityID').val()) {
// remove the content of the activity dialog
$('#ActivityDialogContent').empty();
// fade out the empty container so it will fade in again on processes change
// is not recommended to empty after fade out at this point since the transition offect
// will not look so nice
$('#ActivityDialogContent').fadeOut('fast');
// show loader icon
$('#AJAXLoader').removeClass('Hidden');
// get new ActivityDialog content
Core.AJAX.FunctionCall(
Core.Config.Get('CGIHandle'),
Data,
function (Response) {
var $ElementToUpdate = $('#ActivityDialogContent'),
JavaScriptString = '',
ErrorMessage;
if (!Response) {
// We are out of the OTRS App scope, that's why an exception would not be caught. Therefor we handle the error manually.
Core.Exception.HandleFinalError(new Core.Exception.ApplicationError("No content received.", 'CommunicationError'));
$('#AJAXLoader').addClass('Hidden');
}
else if ($ElementToUpdate && isJQueryObject($ElementToUpdate) && $ElementToUpdate.length) {
$ElementToUpdate.get(0).innerHTML = Response;
$ElementToUpdate.find('script').each(function() {
JavaScriptString += $(this).html();
$(this).remove();
});
$ElementToUpdate.fadeIn();
Core.UI.InputFields.Activate($ElementToUpdate);
try {
/*eslint-disable no-eval */
eval(JavaScriptString);
/*eslint-enable no-eval */
}
catch (Event) {
// do nothing here (code needed to not have an empty block here)
$.noop(Event);
}
// Handle special server errors (Response = <div class="ServerError" data-message="Message"></div>)
// Check if first element has class 'ServerError'
if ($ElementToUpdate.children().first().hasClass('ServerError')) {
ErrorMessage = $ElementToUpdate.children().first().data('message');
// Add class ServerError to the process select element
$('#ProcessEntityID').addClass('ServerError');
// Set a custom error message to the proccess select element
$('#ProcessEntityIDServerError').children().first().text(ErrorMessage);
}
Core.Form.Validate.Init();
// Register event for tree selection dialog
Core.UI.TreeSelection.InitTreeSelection();
// move help triggers into field rows for dynamic fields
$('.Row > .FieldHelpContainer').each(function () {
if (!$(this).next('label').find('.Marker').length) {
$(this).prependTo($(this).next('label'));
}
else {
$(this).insertAfter($(this).next('label').find('.Marker'));
}
});
// Initially display dynamic fields with TreeMode = 1 correctly
Core.UI.TreeSelection.InitDynamicFieldTreeViewRestore();
// trigger again a responsive event
if (Core.App.Responsive.IsSmallerOrEqual(Core.App.Responsive.GetScreenSize(), 'ScreenL')) {
Core.App.Publish('Event.App.Responsive.SmallerOrEqualScreenL');
}
$('#AJAXLoader').addClass('Hidden');
$('#AJAXDialog').val('1');
}
else {
// We are out of the OTRS App scope, that's why an exception would not be caught. Therefor we handle the error manually.
Core.Exception.HandleFinalError(new Core.Exception.ApplicationError("No such element id: " + $ElementToUpdate.attr('id') + " in page!", 'CommunicationError'));
$('#AJAXLoader').addClass('Hidden');
}
}, 'html');
}
else {
$('#ActivityDialogContent').fadeOut(400, function() {
$('#ActivityDialogContent').empty();
});
}
return false;
});
};
return TargetNS;
}(Core.Agent.TicketProcess || {}));