- OTRS Admin Manual
- OTRS::ITSM Manual
- OTRS Developer Manual
- OTRS API Reference
The following partly-generic interfaces can be used for data exchange between OTRS::ITSM and other (ITSM) software products:
NAGIOS
SOAP
REST
LDAP
E-mail (POP3, IMAP, SMTP)
CSV Import/Export
OTRS AG will gladly create additional interfaces per request or members of the community may develop them.