Exemplary overview of recorded computer CIs (part) with current CI state:

Example of an individual CI view:

The graphic exemplifies the links between CIs. OTRS differentiates between bidirectional and nondirectional links. Whenever a CI is linked to another CMDB object, OTRS::ITSM automatically creates the respective reverse link.

The OTRS::ITSM standard offers seven link types:

To link objects, the source object is chosen first, then the link type is defined and the target object chosen. The target object can be searched for using various criteria: