Appendix A. Additional Resources

otrs.com

The OTRS website with source code, documentation and news is available at www.otrs.com. Here you can also find information about professional services and OTRS Administrator training seminars from OTRS Group, the creator of OTRS.

Online API Library

The OTRS developer API documentation is available for Perl and JavaScript.

Developer Mailing List

The OTRS developer mailing list is available at http://lists.otrs.org/.