Frontend → Customer → View → Preferences

CustomerPreferences

Defines the parameters for the customer preferences table.

This setting can not be deactivated.

Default value:

---
Module: Kernel::System::CustomerUser::Preferences::DB
Params:
  Table: customer_preferences
  TableKey: preferences_key
  TableUserID: user_id
  TableValue: preferences_value

CustomerPreferencesGroups###GoogleAuthenticatorSecretKey

Defines the config parameters of this item, to be shown in the preferences view.

Default value:

---
Active: '0'
Block: Input
Desc: Enter your shared secret to enable two factor authentication.
Key: Shared Secret
Label: Google Authenticator
Module: Kernel::Output::HTML::Preferences::Generic
PrefKey: UserGoogleAuthenticatorSecretKey
PreferenceGroup: Miscellaneous
Prio: '1100'
ValidateRegex: ^([A-Z2-7]{16}|)$
ValidateRegexMessage: The secret you supplied is invalid. The secret must only contain
  letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.

CustomerPreferencesGroups###Language

Defines all the parameters for this item in the customer preferences.

Default value:

---
Active: '1'
Desc: Select the main interface language.
Key: Language
Label: Interface language
Module: Kernel::Output::HTML::Preferences::Language
PrefKey: UserLanguage
PreferenceGroup: UserProfile
Prio: '2000'

CustomerPreferencesGroups###PGP

Defines all the parameters for this item in the customer preferences.

Default value:

---
Active: '1'
Desc: Upload your PGP key.
Key: PGP Key
Label: PGP Key
Module: Kernel::Output::HTML::Preferences::PGP
PrefKey: UserPGPKey
PreferenceGroup: Miscellaneous
Prio: '10000'

CustomerPreferencesGroups###Password

Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

Default value:

---
Active: '1'
Area: Customer
Desc: Set a new password by filling in your current password and a new one.
Label: Change password
Module: Kernel::Output::HTML::Preferences::Password
PasswordMin2Characters: '0'
PasswordMin2Lower2UpperCharacters: '0'
PasswordMinSize: '0'
PasswordNeedDigit: '0'
PasswordRegExp: ''
PreferenceGroup: Miscellaneous
Prio: '1000'

CustomerPreferencesGroups###RefreshTime

Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.

Default value:

---
Active: '1'
Data:
  '0': off
  '10': 10 minutes
  '15': 15 minutes
  '2': ' 2 minutes'
  '5': ' 5 minutes'
  '7': ' 7 minutes'
DataSelected: '0'
Desc: Select after which period ticket overviews should refresh automatically.
Key: Refresh interval
Label: Ticket overview
Module: Kernel::Output::HTML::Preferences::Generic
PrefKey: UserRefreshTime
PreferenceGroup: UserProfile
Prio: '4000'

CustomerPreferencesGroups###SMIME

Defines all the parameters for this item in the customer preferences.

Default value:

---
Active: '1'
Desc: Upload your S/MIME certificate.
Key: S/MIME Certificate
Label: S/MIME Certificate
Module: Kernel::Output::HTML::Preferences::SMIME
PrefKey: UserSMIMEKey
PreferenceGroup: Miscellaneous
Prio: '11000'

CustomerPreferencesGroups###ShownTickets

Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.

Default value:

---
Active: '1'
Data:
  '15': '15'
  '20': '20'
  '25': '25'
  '30': '30'
DataSelected: '25'
Desc: Select how many tickets should be shown in overviews by default.
Key: Tickets per page
Label: Number of displayed tickets
Module: Kernel::Output::HTML::Preferences::Generic
PrefKey: UserShowTickets
PreferenceGroup: UserProfile
Prio: '4000'

CustomerPreferencesGroups###Theme

Defines all the parameters for this item in the customer preferences.

Default value:

---
Active: '0'
Desc: Select your preferred theme for OTRS.
Key: Select your frontend Theme.
Label: Theme
Module: Kernel::Output::HTML::Preferences::Theme
PrefKey: UserTheme
PreferenceGroup: UserProfile
Prio: '1000'

CustomerPreferencesGroups###TimeZone

Defines all the parameters for this item in the customer preferences.

Default value:

---
Active: '1'
Desc: Select your personal time zone. All times will be displayed relative to this
  time zone.
Key: Time Zone
Label: Time Zone
Module: Kernel::Output::HTML::Preferences::TimeZone
PrefKey: UserTimeZone
PreferenceGroup: UserProfile
Prio: '2500'