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Frontend → Agent → View → Dashboard → EventsTicketCalendar

DashboardEventsTicketCalendar###CalendarWidth

Defines the calendar width in percent. Default is 95%.

This setting can not be deactivated.

Default value: 

--- '95'

DashboardEventsTicketCalendar###Queues

Defines queues that's tickets are used for displaying as calendar events.

This setting can not be deactivated.

Default value: 

---
- Raw

DashboardEventsTicketCalendar::DynamicFieldEndTime

Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

Default value: 

--- TicketCalendarEndTime

DashboardEventsTicketCalendar::DynamicFieldStartTime

Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

Default value: 

--- TicketCalendarStartTime

DashboardEventsTicketCalendar::DynamicFieldsForEvents

Defines the dynamic fields that are used for displaying on calendar events.

This setting can not be deactivated.

Default value: 

---
- TicketCalendarStartTime
- TicketCalendarEndTime

DashboardEventsTicketCalendar::TicketFieldsForEvents

Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.

This setting can not be deactivated.

Default value: 

---
CustomerID: Customer ID
CustomerUserID: Customer user
Priority: Priority
Queue: Queue
SLA: SLA
Service: Service
State: State
Title: Title
Type: Type

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