- OTRS Admin Manual
- OTRS::ITSM Manual
- OTRS Developer Manual
- OTRS API Reference
- Frontend::Module###AdminAppointmentImport
Frontend module registration for the agent interface.
Default value:
--- Description: Import appointments screen. Group: - admin GroupRo: [] NavBarName: '' Title: Import Appointments
- Frontend::Module###AgentAppointmentAgendaOverview
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all appointments. Group: [] GroupRo: [] NavBarName: Calendar Title: Agenda Overview
- Frontend::Module###AgentAppointmentCalendarOverview
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment Calendar overview page. Group: [] GroupRo: [] NavBarName: Calendar Title: Overview
- Frontend::Module###AgentAppointmentEdit
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment edit screen. Group: [] GroupRo: [] NavBarName: '' Title: Edit appointment
- Frontend::Module###AgentAppointmentList
Frontend module registration for the agent interface.
Default value:
--- Description: Appointment list. Group: [] GroupRo: [] NavBarName: '' Title: Appointment list
- Frontend::Module###AgentAppointmentPluginSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Plugin search module for autocomplete. Group: [] GroupRo: [] NavBarName: '' Title: Plugin search
- Frontend::Module###AgentCustomerInformationCenter
Frontend module registration for the agent interface.
Default value:
--- Description: Customer Information Center. Group: [] GroupRo: [] NavBarName: Customers Title: ''
- Frontend::Module###AgentCustomerInformationCenterSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Customer Information Center Search. Group: [] GroupRo: [] NavBarName: '' Title: ''
- Frontend::Module###AgentCustomerSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Customer Search. Group: [] GroupRo: [] NavBarName: Ticket Title: Agent Customer Search
- Frontend::Module###AgentCustomerUserAddressBook
Frontend module registration for the agent interface.
Default value:
--- Description: Search Customer User Group: [] GroupRo: [] NavBarName: Ticket Title: Search Customer User
- Frontend::Module###AgentCustomerUserInformationCenter
Frontend module registration for the agent interface.
Default value:
--- Description: Customer User Information Center. Group: [] GroupRo: [] NavBarName: Customer Users Title: ''
- Frontend::Module###AgentCustomerUserInformationCenterSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Customer User Information Center Search. Group: [] GroupRo: [] NavBarName: '' Title: ''
- Frontend::Module###AgentDashboard
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Dashboard Group: [] GroupRo: [] NavBarName: Dashboard Title: ''
- Frontend::Module###AgentInfo
Frontend module registration for the agent interface.
Default value:
--- Description: Generic Info module. Group: [] GroupRo: [] NavBarName: '' Title: Info
- Frontend::Module###AgentLinkObject
Frontend module registration for the agent interface.
Default value:
--- Description: Link Object. Group: [] GroupRo: [] NavBarName: '' Title: Link Object
- Frontend::Module###AgentOTRSBusiness
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Group: [] GroupRo: [] NavBarName: '' Title: OTRS Business Solution™
- Frontend::Module###AgentPreferences
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Preferences. Group: [] GroupRo: [] NavBarName: Preferences Title: ''
- Frontend::Module###AgentSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Global Search Module. Group: [] GroupRo: [] NavBarName: '' Title: Search
- Frontend::Module###AgentSplitSelection
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket split dialog. Group: [] GroupRo: [] NavBarName: '' Title: ''
- Frontend::Module###AgentStatistics
Frontend module registration for the agent interface.
Default value:
--- Description: Agent Statistics. Group: - stats GroupRo: - stats NavBarName: Reports Title: Statistics
- Frontend::Module###AgentTicketArticleContent
Frontend module registration for the agent interface.
Default value:
--- Description: To view HTML attachments. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
- Frontend::Module###AgentTicketAttachment
Frontend module registration for the agent interface.
Default value:
--- Description: To download attachments. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
- Frontend::Module###AgentTicketBounce
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Compose Bounce Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Bounce
- Frontend::Module###AgentTicketBulk
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket bulk module. Group: [] GroupRo: [] NavBarName: Ticket Title: Bulk Action
- Frontend::Module###AgentTicketClose
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Close. Group: [] GroupRo: [] NavBarName: Ticket Title: Close
- Frontend::Module###AgentTicketCompose
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Compose email Answer. Group: [] GroupRo: [] NavBarName: Ticket Title: Compose
- Frontend::Module###AgentTicketCustomer
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Customer. Group: [] GroupRo: [] NavBarName: Ticket Title: Customer
- Frontend::Module###AgentTicketEmail
Frontend module registration for the agent interface.
Default value:
--- Description: Create new email ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New email ticket
- Frontend::Module###AgentTicketEmailOutbound
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Outbound Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Email Outbound
- Frontend::Module###AgentTicketEmailResend
Frontend module registration for the agent interface.
Default value:
--- Description: Resend Ticket Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Email Resend
- Frontend::Module###AgentTicketEscalationView
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all escalated tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Escalation view
- Frontend::Module###AgentTicketForward
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Forward Email. Group: [] GroupRo: [] NavBarName: Ticket Title: Forward
- Frontend::Module###AgentTicketFreeText
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket FreeText. Group: [] GroupRo: [] NavBarName: Ticket Title: Free Fields
- Frontend::Module###AgentTicketHistory
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket History. Group: [] GroupRo: [] NavBarName: Ticket Title: History
- Frontend::Module###AgentTicketLock
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Lock. Group: [] GroupRo: [] NavBarName: Ticket Title: Lock
- Frontend::Module###AgentTicketLockedView
Frontend module registration for the agent interface.
Default value:
--- Description: Locked Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Locked Tickets
- Frontend::Module###AgentTicketMerge
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Merge. Group: [] GroupRo: [] NavBarName: Ticket Title: Merge
- Frontend::Module###AgentTicketMove
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Move. Group: [] GroupRo: [] NavBarName: Ticket Title: Move
- Frontend::Module###AgentTicketNote
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Note. Group: [] GroupRo: [] NavBarName: Ticket Title: Note
- Frontend::Module###AgentTicketOwner
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Owner. Group: [] GroupRo: [] NavBarName: Ticket Title: Owner
- Frontend::Module###AgentTicketPending
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Pending. Group: [] GroupRo: [] NavBarName: Ticket Title: Pending
- Frontend::Module###AgentTicketPhone
Frontend module registration for the agent interface.
Default value:
--- Description: Create new phone ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New phone ticket
- Frontend::Module###AgentTicketPhoneInbound
Frontend module registration for the agent interface.
Default value:
--- Description: Incoming Phone Call. Group: [] GroupRo: [] NavBarName: Ticket Title: Phone-Ticket
- Frontend::Module###AgentTicketPhoneOutbound
Frontend module registration for the agent interface.
Default value:
--- Description: Phone Call. Group: [] GroupRo: [] NavBarName: Ticket Title: Phone-Ticket
- Frontend::Module###AgentTicketPlain
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket plain view of an email. Group: [] GroupRo: [] NavBarName: Ticket Title: Plain
- Frontend::Module###AgentTicketPrint
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Print. Group: [] GroupRo: [] NavBarName: Ticket Title: Print
- Frontend::Module###AgentTicketPriority
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Priority. Group: [] GroupRo: [] NavBarName: Ticket Title: Priority
- Frontend::Module###AgentTicketProcess
Frontend module registration for the agent interface.
Default value:
--- Description: Create new process ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: New process ticket
- Frontend::Module###AgentTicketQueue
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: QueueView
- Frontend::Module###AgentTicketResponsible
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Responsible. Group: [] GroupRo: [] NavBarName: Ticket Title: Responsible
- Frontend::Module###AgentTicketResponsibleView
Frontend module registration for the agent interface.
Default value:
--- Description: Responsible Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Responsible Tickets
- Frontend::Module###AgentTicketSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Search Ticket. Group: [] GroupRo: [] NavBarName: Ticket Title: Search
- Frontend::Module###AgentTicketService
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: ServiceView
- Frontend::Module###AgentTicketStatusView
Frontend module registration for the agent interface.
Default value:
--- Description: Overview of all open tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Status view
- Frontend::Module###AgentTicketWatchView
Frontend module registration for the agent interface.
Default value:
--- Description: Watched Tickets. Group: [] GroupRo: [] NavBarName: Ticket Title: Watched Tickets
- Frontend::Module###AgentTicketWatcher
Frontend module registration for the agent interface.
Default value:
--- Description: A TicketWatcher Module. Group: [] GroupRo: [] NavBarName: Ticket-Watcher Title: Ticket Watcher
- Frontend::Module###AgentTicketZoom
Frontend module registration for the agent interface.
Default value:
--- Description: Ticket Zoom. Group: [] GroupRo: [] NavBarName: Ticket Title: Zoom
- Frontend::Module###AgentUserSearch
Frontend module registration for the agent interface.
Default value:
--- Description: Agent User Search. Group: [] GroupRo: [] NavBarName: Ticket Title: Agent User Search
- Frontend::Module###AgentZoom
Frontend module registration for the agent interface.
Default value:
--- Description: Compat module for AgentZoom to AgentTicketZoom. Group: [] GroupRo: [] NavBarName: Ticket Title: ''
- Frontend::Module###AjaxAttachment
Frontend module registration for the agent interface.
Default value:
--- Description: AjaxAttachment Group: [] GroupRo: [] NavBarName: '' Title: ''
- Frontend::Module###Logout
Frontend module registration for the agent interface.
Default value:
--- Description: Logout Group: [] GroupRo: [] NavBarName: '' Title: ''
- Frontend::Module###PictureUpload
Frontend module registration for the agent interface.
This setting can not be deactivated.
Default value:
--- Description: Picture upload module. Group: [] GroupRo: [] NavBarName: Ticket Title: Picture Upload
- Frontend::NavBarModule###1-TicketProcesses
Frontend module registration (disable ticket processes screen if no process available).
Default value:
--- Module: Kernel::Output::HTML::NavBar::AgentTicketProcess
- Frontend::NavBarModule###2-AdminFavourites
Frontend module registration (show personal favorites as sub navigation items of 'Admin').
Default value:
--- Module: Kernel::Output::HTML::NavBar::AdminFavourites
- Frontend::NavBarModule###6-CustomerCompany
Frontend module registration (disable company link if no company feature is used).
Default value:
--- Module: Kernel::Output::HTML::NavBar::CustomerCompany
- Frontend::NavBarModule###7-AgentTicketService
Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).
Default value:
--- Module: Kernel::Output::HTML::NavBar::AgentTicketService