- OTRS Admin Manual
- OTRS::ITSM Manual
- OTRS Developer Manual
- OTRS API Reference
- Daemon::SchedulerCronTaskManager::Task###ArticleSearchIndexRebuild
Checks for articles that needs to be updated in the article search index.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Ticket::FulltextIndexRebuildWorker Params: - --children - '4' - --limit - '20000' Schedule: '* * * * *' TaskName: ArticleSearchIndexRebuild
- Daemon::SchedulerCronTaskManager::Task###CommunicationLogDelete
Checks for communication log entries to be deleted.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Log::CommunicationLog Params: - --purge Schedule: 00 03 * * * TaskName: CommunicationLogDelete
- Daemon::SchedulerCronTaskManager::Task###ConfigurationDeploymentCleanup
Removes old system configuration deployments (Sunday mornings).
This setting can not be deactivated.
Default value:
--- Function: ConfigurationDeployCleanup MaximumParallelInstances: '1' Module: Kernel::System::SysConfig Params: [] Schedule: 40 0 * * 0 TaskName: ConfigurationDeploymentCleanup
- Daemon::SchedulerCronTaskManager::Task###CoreCacheCleanup
Delete expired cache from core modules.
Default value:
--- Function: CleanUp MaximumParallelInstances: '1' Module: Kernel::System::Cache Params: - Expired - '1' Schedule: 20 0 * * 0 TaskName: CoreCacheCleanup
- Daemon::SchedulerCronTaskManager::Task###Custom1
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom1
- Daemon::SchedulerCronTaskManager::Task###Custom2
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom2
- Daemon::SchedulerCronTaskManager::Task###Custom3
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom3
- Daemon::SchedulerCronTaskManager::Task###Custom4
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom4
- Daemon::SchedulerCronTaskManager::Task###Custom5
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom5
- Daemon::SchedulerCronTaskManager::Task###Custom6
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom6
- Daemon::SchedulerCronTaskManager::Task###Custom7
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom7
- Daemon::SchedulerCronTaskManager::Task###Custom8
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom8
- Daemon::SchedulerCronTaskManager::Task###Custom9
Executes a custom command or module. Note: if module is used, function is required.
This setting is not active by default.
Default value:
--- Function: '' MaximumParallelInstances: '1' Module: '' Params: [] Schedule: '* * * * *' TaskName: Custom9
- Daemon::SchedulerCronTaskManager::Task###EscalationCheck
Triggers ticket escalation events and notification events for escalation.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Ticket::EscalationCheck Params: [] Schedule: '*/5 * * * *' TaskName: EscalationCheck
- Daemon::SchedulerCronTaskManager::Task###FetchMail
Fetch emails via fetchmail.
This setting is not active by default.
Default value:
--- Function: Fetch MaximumParallelInstances: '1' Module: Kernel::System::FetchMail Params: [] Schedule: '*/5 * * * *' TaskName: FetchMail
- Daemon::SchedulerCronTaskManager::Task###FetchMailSSL
Fetch emails via fetchmail (using SSL).
This setting is not active by default.
Default value:
--- Function: Fetch MaximumParallelInstances: '1' Module: Kernel::System::FetchMail Params: - SSL - '1' Schedule: '*/5 * * * *' TaskName: FetchMailSSL
- Daemon::SchedulerCronTaskManager::Task###GenerateDashboardStats
Generate dashboard statistics.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate Params: [] Schedule: 5 * * * * TaskName: GenerateDashboardStats
- Daemon::SchedulerCronTaskManager::Task###GenericAgentFile1
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
This setting is not active by default.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericAgent::Run Params: - --configuration-module - <ModuleName> Schedule: '*/20 * * * *' TaskName: GenericAgentFile1
- Daemon::SchedulerCronTaskManager::Task###GenericAgentFile2
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
This setting is not active by default.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericAgent::Run Params: - --configuration-module - <ModuleName> Schedule: '*/20 * * * *' TaskName: GenericAgentFile2
- Daemon::SchedulerCronTaskManager::Task###GenericAgentFile3
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
This setting is not active by default.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericAgent::Run Params: - --configuration-module - <ModuleName> Schedule: '*/20 * * * *' TaskName: GenericAgentFile3
- Daemon::SchedulerCronTaskManager::Task###GenericAgentFile4
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
This setting is not active by default.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericAgent::Run Params: - --configuration-module - <ModuleName> Schedule: '*/20 * * * *' TaskName: GenericAgentFile4
- Daemon::SchedulerCronTaskManager::Task###GenericAgentFile5
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
This setting is not active by default.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericAgent::Run Params: - --configuration-module - <ModuleName> Schedule: '*/20 * * * *' TaskName: GenericAgentFile5
- Daemon::SchedulerCronTaskManager::Task###GeneticInterfaceDebugLogCleanup
Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::GenericInterface::DebugLog::Cleanup Params: - --created-before-days - '14' Schedule: 02 03 * * * TaskName: GeneticInterfaceDebugLogCleanup
- Daemon::SchedulerCronTaskManager::Task###LoaderCacheDelete
Delete expired loader cache weekly (Sunday mornings).
Default value:
--- Function: CacheDelete MaximumParallelInstances: '1' Module: Kernel::System::Loader Params: [] Schedule: 30 0 * * 0 TaskName: LoaderCacheDelete
- Daemon::SchedulerCronTaskManager::Task###MailAccountFetch
Fetch incoming emails from configured mail accounts.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch Params: [] Schedule: '*/10 * * * *' TaskName: MailAccountFetch
- Daemon::SchedulerCronTaskManager::Task###MailQueueSend
Checks for queued outgoing emails to be sent.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Email::MailQueue Params: - --send Schedule: '* * * * *' TaskName: MailQueueSend
- Daemon::SchedulerCronTaskManager::Task###OTRSBusinessAvailabilityCheck
Checks the availability of OTRS Business Solution™ for this system.
This setting can not be deactivated.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::OTRSBusiness::AvailabilityCheck Params: [] Schedule: 15,35,55 */1 * * * TaskName: OTRSBusinessAvailabilityCheck
- Daemon::SchedulerCronTaskManager::Task###OTRSBusinessEntitlementCheck
Checks the entitlement status of OTRS Business Solution™.
This setting can not be deactivated.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::OTRSBusiness::EntitlementCheck Params: [] Schedule: 25,45 */1 * * * TaskName: OTRSBusinessEntitlementCheck
- Daemon::SchedulerCronTaskManager::Task###RegistrationUpdateSend
Sends registration information to OTRS group.
This setting can not be deactivated.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend Params: [] Schedule: 30 * * * * TaskName: RegistrationUpdateSend
- Daemon::SchedulerCronTaskManager::Task###RenewCustomerSMIMECertificates
Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::SMIME::CustomerCertificate::Renew Params: [] Schedule: 02 02 * * * TaskName: RenewCustomerSMIMECertificates
- Daemon::SchedulerCronTaskManager::Task###SessionDeleteExpired
Delete expired sessions.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Session::DeleteExpired Params: [] Schedule: 55 */2 * * * TaskName: SessionDeleteExpired
- Daemon::SchedulerCronTaskManager::Task###SpoolMailsReprocess
Reprocess mails from spool directory that could not be imported in the first place.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess Params: [] Schedule: 10 0 * * * TaskName: SpoolMailsReprocess
- Daemon::SchedulerCronTaskManager::Task###SupportDataCollectAsynchronous
Collect support data for asynchronous plug-in modules.
This setting can not be deactivated.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::SupportData::CollectAsynchronous Params: [] Schedule: 1 * * * * TaskName: SupportDataCollectAsynchronous
- Daemon::SchedulerCronTaskManager::Task###TicketAcceleratorRebuild
Rebuild the ticket index for AgentTicketQueue.
Default value:
--- Function: TicketAcceleratorRebuild MaximumParallelInstances: '1' Module: Kernel::System::Ticket Params: [] Schedule: 01 01 * * * TaskName: TicketAcceleratorRebuild
- Daemon::SchedulerCronTaskManager::Task###TicketDraftDeleteExpired
Delete expired ticket draft entries.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::FormDraft::Delete Params: - --object-type - Ticket - --expired Schedule: 55 * * * * TaskName: TicketDraftDeleteExpired
- Daemon::SchedulerCronTaskManager::Task###TicketNumberCounterCleanup
Removes old ticket number counters (each 10 minutes).
This setting can not be deactivated.
Default value:
--- Function: TicketNumberCounterCleanup MaximumParallelInstances: '1' Module: Kernel::System::Ticket::Number::AutoIncrement Params: [] Schedule: '*/10 * * * *' TaskName: TicketNumberCounterCleanup
- Daemon::SchedulerCronTaskManager::Task###TicketPendingCheck
Process pending tickets.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Ticket::PendingCheck Params: [] Schedule: 45 */2 * * * TaskName: TicketPendingCheck
- Daemon::SchedulerCronTaskManager::Task###TicketUnlockTimeout
Unlock tickets that are past their unlock timeout.
Default value:
--- Function: Execute MaximumParallelInstances: '1' Module: Kernel::System::Console::Command::Maint::Ticket::UnlockTimeout Params: [] Schedule: 35 * * * * TaskName: TicketUnlockTimeout
- Daemon::SchedulerCronTaskManager::Task###WebUploadCacheCleanup
Delete expired upload cache hourly.
Default value:
--- Function: FormIDCleanUp MaximumParallelInstances: '1' Module: Kernel::System::Web::UploadCache Params: [] Schedule: 46 * * * * TaskName: WebUploadCacheCleanup